Tuesday, December 9, 2014

Want 100% off all Apple Products?*

*Excludes all Apple products

Picture by Simone De Peak, Newcastle Herald
How was my weekend affected by misleading signs you ask? Well thanks for asking.

My husband and I decided that in our over-zealous bid to get healthy we would buy each other bikes for Christmas. Ho, ho ho - you fat! 
Being the bargain hunter that I am I promptly found a great buy on a heaven blue, second hand bike on Gumtree (a garage sale type of website). I just needed my husband to help me pick it up because a) I am extremely crap at deciding if a bike is really as good as it looks, and b) because I had no idea how to hook up the bike rack to the back of my car. Be impressed, the bike rack was also from the same seller, why not kill two birds I always say. Merry Christmas honey - Surprise, you're getting a second-hand bike! Literally, you are going to have to leave the house and go get your own gift. Because I am the best wife evvvvvvverrrrr (sung in a Marvin Gaye voice). 


There ended up being a few glitches about the bike that we discovered after the fact and cost another $100 to fix so when that was finally all done we were all just too damn excited to wait until Christmas to go for a family bike ride! However, My first hand bike won't arrive until Christmas. Shhhh. I'm not supposed to know that (but my husband has a knack for leaving emails open showing order confirmations for gifts). So I was bike-less last weekend but I remembered this wonderful sign that said "Hire ... from $1.40 per hour" down on the Newcastle Foreshore, and thought I'd just rent one from there . . .
Nope. It was not to be. Dreams crushed. See the photo below where my two boys ride off into the sunset thunderstorm with out me, my new helmet hanging sadly off the back...
When we arrived at the bike rental stand (same as the one pictured above) I went to insert my coins. Can't. Turns out the machine doesn't like coins. No coin hole. It only takes credit cards. Perfect. I always love carrying my big bulky wallet with me when I go for a bike ride, NOT! Then it turns out the sign was also extremely misleading. The cost for one hour of bicycle rental was in fact $11 not $1.40. Now I did the math on this, which was not an easy feat, and that works out to be $9.60 more than I bargained for. If you do want to pay $1.40 an hour you have to rent the bike for 24 f*cking hours. I don't usually take issue with price signs that say "from" a certain amount but an increase of almost 87.28% more than what was written on the sign. Really. Come on.
I was so relieved to see that the people who commented on the article written by the Newcastle Herald on the bike rentals also think so. So there, bike rental stand, I have "friends" that agree with me so I must be right in my loudly stated opinion.


Look how much fun I'm having taking selfies and pretending I'm on a family bike ride.
Image Credit
Then the next day I was out with my beautiful, amazing friend Kate. She wanted to buy a Yankee Christmas candle from Spotlight (one of the only fabric stores in Newcastle). What you need to know about Spotlight is that they make money off of being a duopoly on fabric in our city; there is no way anyone would shop there otherwise. They are one of the messiest retailers around, and you will drown in your own sweat if you don't make it out of the store before the body fluid flood takes you.

Here is the status I posted on FB yesterday regarding their signage: "Store had big sign saying 25% off ALL Christmas candles, no small print. Great. Get to cashier and she says " no, there isn't 25% off Yankee candles." Tell her about the sign. Show her the sign. Yes, all Christmas candles are 25% off but Yankee candles. I point out again that the sign says 'ALL' and that the Yankee candles are all Christmas candles. Am I missing something? I can live with out the candle or pay full price. Don't care. However, I do care about misrepresentation. ERKED!"

I'd hate to meet the people who make these misleading signs because I think I would:

1. have a hard time believing anything that came out of their fat liar faces
2. automatically assume they are the worst communicators ever and probably tune them out when they open their fat liar mouths
3. find it terribly hard not to spank their bottoms for being so naughty and thoughtless in their disgusting need to suck people into their vortex of mean, greedy marketing.

53 comments:

  1. Ha ha I too hate misleading advertising, except I usually go one step further and say something, especially if I have PMS! Those clouds do look ominous! Why are Yankee candles so fab - sorry for ignorance.

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  2. One of my pet peeves indeed. A@#^&$*les!!

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  3. Argh! How frustrating. I would have been fuming. She should have given you the candle 25 % off. That's what it said and the customer is always right .. or something like that :)

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  4. Leanne Shea LangdownDecember 9, 2014 at 6:49 AM

    Yep definitely frustrating.
    Fascinating even!
    Thanks for the dawn smile though. :)
    Leanne @ Deep Fried Fruit

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  5. Oh what a shame about the bike ride!! I can't believe that the bike thingy takes credit cards and not coins. That's a newie to me! I must say that that false marketing and signage that is misleading is a pet hate of mine. Grrr!!

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  6. Those selfies are darn convincing! You look so bike-riderly! And I agree- I hate misleading advertising!

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  7. Oh man I have never even seen that down at the foreshore! This would have almost been an article where I'm like yeah I wanna go rent one but instead I'm like "screw that guy! I'll buy my own bike!"

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  8. Arsehats like these merely *one* of the reasons I am twitchy... I like you Jess. Rage against those machines!

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  9. Cannot believe the bike pricing but love your attempt to get in on the captured memories xx. I would have fought with spotlight. We went to the Katy perry concert and I was smart (and cheap) and bought the kids shirts in advance at target instead of the concert ($18 vs $50 and they got to wear them TO the concert). Target had buy one get one 50% off ALL tops and no fine print. Lady said could not believe the Katy perry special shirts were included. I told her there was no fine print and she sent someone to go read the signs (cause customers can never be trusted right). Take that sucker got 2 shirts for $27 xxx honesty in advertising is a bug bear of mine so I feel for you.

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  10. Love this post, I'm on your side. Thanks for the smile!

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  11. I'm always a loudmouth about stuff like that, Jess! Seriously, retailers are complaining that sales are down, yet they don't do much to keep customers happy.
    You're getting a new bike for Christmas.....woohoo!! xx

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  12. Spotlight should have honoured that. I would think legally they would have to.
    The bike thing is a bit cheeky. At least you only have sixteen sleeps to wait though!

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  13. Spotlight really SHOULD have honoured it and I think their lack of aircon is a ploy to make you want to leave and give up the fight. Bastards. Also thank you for saying I was beautiful ha!

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  14. The y should have honoured the discount and then removed their sign. How exciting that you are getting a new bike

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  15. I can't stand being mislead like that! Especially when you go out of your way for an item x

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  16. We recently went away with hubby's work and his boss thought it would be great to rent three bikes from a rack like that - because, at $1.40 each it was a bargain. Until they were $20 each for the hour they had them. So ridiculous that they think advertising like that is a good idea and isn't going to be an issue.

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  17. Sooo annoying! Love that you still did family bike ride selfies :)

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  18. You totally look like you had a great time on YOUR bike ride!! I get really angry with misleading signs too, and I've had problems with Spotlight in the past too. After struggling with a big floor rug and pram (as no staff member would help me) I was then told they were not 50% as advised in their catalogue. Luckily I had it with me and they ended up getting the store manager down to the register and honoured the 'special' price - all the while telling me I should be feeling lucky that they were doing it!

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  19. @Lauren @ Create Bake Make You are joking. I didn't even add to this story that my friend Kate also bought some ribbon from a different cashier in spotlight, and then decided on our way out of the store she wanted the candle. There were two huge signs that said "All Ribbon 30% Off" but when we got to check out the lady said no, there's no sale on ribbon. She asked the other cashier who agreed with her. There was a line quickly forming behind us so I offered to run and check if there were signs. I ran back and declared there were two HUGE signs. WTF? They are the most unorganised store. Maybe they need to be reported?

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  20. @Lisa Berriman I'm lucky I did. I didn't know at the time I'd be writing about it later. I have proof now. hehe!

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  21. @Becky Yes, I didn't even think about that. Going for a couple bike ride , where both people don't have bikes - that's $22 just for an hour. Too much. I wonder what the world is coming to. *Scratching my old lady butt*

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  22. @Carla @ My Yellow Heart Yup, made my husband bring my helmet from his hiding spot at work so we could go. ( I wasn't supposed to know there was a helmet hehe).

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  23. I had a similar thing happen today at KMART. The woman changed the incorrect sign in front of me but still honoured the incorrect pricing - that's how it should be!

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  24. I think the store is probably a mess because everyone's so hot from the broken air con that it's hard to be motivated to work any harder. PLUS - they really shouldn't have gotten rid of that bottom floor, Kate. BTW, you totally look like fan girl leaving me a comment right now (inside joke)

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  25. Totally illegal, seagull (still rhyming from that time I stopped by your blog).

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  26. @EssentiallyJess Totally illegal, seagull (still rhyming from that time I stopped by your blog)

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  27. Woo hoo indeedy!! Thanks for the reminder, @Lisa @ Random Acts Of Zen Last time I got a new bike I paid for it with my paper route money and rode by Jason Krull's house every chance I got ( year 6 crush). I'm glad you would have said something too. I HATE speaking up in Australia for two reasons 1. I know they will usually not care like they would in N America 2. I have a Canadian accent and see immediate discrimination on their faces and everyone around stops and takes notice because my voice naturally carries. :(

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  28. AND another friend that agrees with me. YES!!! @Natasha Tierney That makes me feel good because I was worried what the ladies behind us in line thought about me speaking up...

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  29. @Deb @ Inner compass designs Thank you so much. It was good to hear your story. I love a bargain anywhere I can get one and hate when someone I keep employed (by buying there) acts like I'm the cheap one. Well I am, but it's their damn sign that brought me in ...

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  30. @TwitchyCorner Oh I liked being liked. Thank you. I'll take that. We can rage together. :)

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  31. Bahahahaha. You know I would maybe have not considered buying bikes If i knew it was a cheap family activity we could do every now and then. Instead we are spending hundreds and hoping we use the bikes heaps to get our money's worth.

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  32. @Tegan SeymourBahahahaha. You know I would maybe have not considered buying bikes If i knew it was a cheap family activity we could do every now and then. Instead we are spending hundreds and hoping we use the bikes heaps to get our money's worth.

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  33. @HandbagMafia Would you like me to see if I can take a selfie on a bike of me and my boys when I'm actually on my new bike? That would be something to see, I'm sure

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  34. @writeofthemiddle It's located right outside the Crown Plaza so it must just be targeted towards tourists with credit cards and not us coin toting locals?

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  35. @Leanne Shea Langdown It was a damn early read. I'm glad I could make you smile. I was shocked at how many times my husband laughed in the proofreading process. He's my toughest customer.

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  36. @Renee at Mummy, Wife, Me That's me being insecure. I am very SURE I would have pushed the issue had I an Australian accent. Everyone stops and stares when they here me speak and all those eyes make me feel judged for saying anything. I just imagine them thinking "Look at that loud American girl." No one ever thinks I'm Canadian first when I'm complaining. ha

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  37. @Jodi Gibson YES!!! I swore a lot more off blog (kinda like off camera except less famous hehe)

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  38. I wonder if I should send this blog post to the CEO of the bike rack? What do you think? @Emily @ Have A Laugh On Me I'm serious

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  39. That's terrible! The only way they could justify that would be if they seriously expected people to ride the bike for 24 consecutive hours. False advertising!

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  40. That's a ridiculous misrepresentation by both retailers. Seriously hate businesses that do it. A friends mum got suckered into one of the $10 a month broadband scams. She ended up with a $300 bill because the $10 was only for 2GB. Anything extra was charged at a ridiculously large amount.

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  41. What a shame the bike rental is such a disaster, because it's such a good idea. Oh well, hopefully, they'll lift their game.

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  42. Urgh how frustratring! a weekend of misleading signs! Spotlight were totally in the wrong ad you should have got your discounted candle! how rude haha

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  43. I absolutely HATE misleading signs. When I worked in a chain bookstore I was always complaining to them about the signage and how unclear it was, that people were always misunderstanding it and I spent half my day around Christmas arguing with people about what the offer actually was and included!. So annoying!

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  44. I can't stand misleading signs or advertising! You feel like the culprit when you've 'misread' the sign.

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  45. @The Plumbette Yeah, it does feel like that.

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  46. @Kylie Purtell, A Study in Cont I know that a lot of the time the employees have no control over their management/company's poor choices so there is that side to it. It's hard to feel like you are behind your company when they make stupid choices like that too.

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  47. Yes, I was talking to some people about spotlight yesterday. It's definitely a love - hate relationship @Kate Louise

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  48. @Cybele @ BlahBlah I was so stoked that Newcastle had something so neat and innovative to offer people on the foreshore but now I just feel discouraged and disappointed again as it's just aimed at the rich.

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  49. @TeganMC Way too much small print there. It's scary if you aren't the kind of person who is good at reading your way through that phone/internet plan muck

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  50. @Bec @ Seeing the Lighter Side HAHAHAHA!!! i never even thought of that. Yeah, it's like "While you were sleeping we were still charging your credit card." It's not a car.

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